Does Walmart Price Match Their
Website?
📜Table of Contents📜
- [Introduction]
- [Walmart’s Price Match
Policy Overview]
- [Comparing Walmart’s
In-Store and Online Price Matching]
- [In-Store Price Matching]
- [Walmart.com Price Matching]
- [What Stores Does Walmart
Price Match?]
- [Tips for Getting a Price
Match at Walmart]
- [Price Matching Exceptions
to Know]
- [Can You "Stack"
Walmart Price Matches?]
- [Price Matching and Returns]
- [The Bottom Line - Does
Walmart Price Match?]
- [Conclusion]
- [FAQs About Walmart's Price
Match Policy]
Does Walmart Price Match Their Website?
💡Introduction💡
With Walmart being one of the
largest retailers in the world, it's no surprise that many savvy shoppers
wonder - "does Walmart price match their website?" 🤔
Understanding Walmart's comprehensive price matching policies can help
consumers save big money. 💸 This in-depth 6000+
word guide will break down everything you need to know about successfully
getting a price match at Walmart online and in-store.
From comparing Walmart's in-store
and website price matching programs, to tips for ensuring your price match
request gets approved, this article covers it all. You'll also learn which
major retailers Walmart price matches, exceptions to be aware of, how price
matching works with returns, and answers to the top 10 most frequently asked
questions about Walmart's price match policy.
Armed with the right information,
you can feel confident knowing how to take full advantage of Walmart's price
match guarantee for both online and in-store purchases. Let's dive in and start
saving!
Walmart’s Price Match Policy
Overview
As one of the biggest retailers
worldwide, Walmart strives to ensure their customers get the absolute lowest
prices. That’s why Walmart offers a straightforward price match guarantee on
identical products found available for less at other major participating
retailers.
Walmart was one of the first big
chain retailers to pioneer a price match program over a decade ago. They've
continued to refine it ever since to create a policy that’s competitive yet
sustainable long-term.
Here are the key facts about
Walmart’s standard price match policy that savvy shoppers should know:
- Available for identical
in-stock products - The item must be exactly the same as the one Walmart sells,
including size, color, quantity, model number, etc.
- Applies to purchases in Walmart
stores and on Walmart.com - Price matches can be requested for both in-store
purchases and Walmart.com orders.
- Competitor's price must be
currently advertised and available for purchase - The lower price can’t just be
an old advertisement or something no longer offered. It must be in-stock and
purchasable right now.
- Price matches are offered at
Walmart store manager's discretion - Managers can verify the price and retailer
eligibility before approving. Their decision is final.
- Limited to one price match per
identical item - Only one total price match per product per customer is
allowed. You can't combine multiple competitors offers.
- Proof of lower price must be
provided - Advertisement, website screenshot, etc. showing the current lower
price from the competitor is required.
So, in summary - yes, you can get
Walmart to price match its own website! The same overall price match policy
applies to Walmart.com and in-store purchases. But there are some details
between the two worth noting.
Comparing Walmart’s In-Store and
Online Price Matching
Walmart makes it relatively
simple to take advantage of a lower price with their price match program both
in physical stores and online at Walmart.com. However, there are some
procedural differences between requesting an in-store versus online price match
to be aware of.
In-Store
Price Matching
For in-store purchases at Walmart
locations, here are the key details about their price match process:
- Price match is requested at
time of purchase - You have to ask for the price match before the transaction
is completed at the register. You can't come back later and request one after
the fact for an in-store purchase.
- Printed ad or digital proof of
the current lower price is required - You must physically show the store
associate a printed ad from the competitor retailer, or a smartphone/tablet
with the digital advertisement loaded from their website or app.
- Applies to identical items both
locally and online - You can price match any retailer's local printed ad, or an
online price for the same exact product from an approved national competitor.
- Limited to one price match per
identical item - Only one total price adjustment is allowed per product. You
can't price match the same item multiple times using different competitor ads.
- Ultimate approval is at Walmart
store manager discretion - Store management can refuse any price match offer
they deem ineligible or non-compliant with policy. Their decision is final.
- Price match eligibility and
limits may vary by location - Some additional restrictions may apply at a store
manager’s discretion. Check with your local store for any specifics beyond the
standard policy.
So in summary, for in-store price
matching at Walmart you need to have current proof of the competitor's lower
price in hand and request it before paying. Store managers make the ultimate
call to approve or deny the request under the standard corporate policy.
Walmart.com Price Matching
Requesting a price match for
items ordered online at Walmart.com follows a slightly different process:
- Price match must be requested
within 7 days of delivery - The online order needs to be delivered, and then
customers have a week after receiving it to ask for a price match.
- Proof of the current lower
price is still required - You'll need to provide the full website URL, retailer
name, date, item details or a screenshot showing the better price.
- Item must be sold and shipped
by Walmart - Third party Marketplace sellers don’t qualify. It has to be an
item sourced directly from Walmart’s own inventory.
- Only exact items currently in
stock qualify - The lower-priced product needs to be in-stock and available for
purchase right now from the competitor.
- Online price match requests are
submitted to Walmart.com Customer Service for review - There are designated
customer service agents who handle online price match requests and
documentation.
- Refunds are issued if the
request is approved - If accepted, Walmart will credit back the difference in
price to the original payment method within 3-5 days usually.
So, the key unique points for
Walmart.com price matches are that you have a 7 day window after delivery, and
it must be shipped by Walmart directly. You'll submit proof to Walmart's online
customer service team for review and refund if approved.
In summary, Walmart makes it
fairly simple to take advantage of their price match policy both online and in
stores. Just make sure you follow the proper procedures and requirements
outlined for each to get a hassle-free adjustment!
What Stores Does Walmart Price
Match?
Walmart thoroughly vets which
retailers and specific advertised prices they will match. Not all stores or
offers qualify. As a general rule of thumb, Walmart price matches the following
major national retailers:
- Amazon.com - Arguably Walmart’s
biggest competitor online, they will match Amazon’s current pricing when proof
is provided. Some limitations exist around Prime member pricing and add-on
offers. But Amazon's standard everyday pricing is eligible.
- Target.com - As another massive
big box retailer like themselves, Walmart allows price matches to Target’s
online and printed ad pricing, for identical in-stock products.
- BestBuy.com - For electronics,
appliances, and other inventory they have in common with Walmart, Best Buy’s
current pricing can be matched. Both their online prices and printed ad
specials apply.
- HomeDepot.com - As leaders in
hardware, tools and home improvement products, Home Depot’s online and print ad
pricing can be used to price match Walmart.
- Lowes.com - Very similar to
Home Depot, Lowe’s is another major home improvement retailer where Walmart
will match prices for identical in-stock items.
- Wayfair.com - For home
furnishings like furniture, decor, kitchenware and more, Walmart allows
Wayfair’s product pricing to be matched as long as the item details are the
same.
- Ace Hardware - For shoppers who
have local Ace Hardware store printed ads, these can be price matched at
Walmart for identical items assuming the Ace store has it in stock.
- True Value - Very similar to
Ace Hardware, locally printed ads for True Value stores can also be used to
price match as long as the product is identical and in-stock there.
Beyond these major chains, some
additional local retailers may qualify for price matching on a store-by-store
basis. Shoppers should check with the customer service desk or manager at their
specific Walmart location for guidance.
Some examples of stores that are
typically NOT eligible for Walmart’s price matching policy include:
- Warehouse clubs (Costco, Sam’s
Club)
- Office supply stores (Office
Depot, Staples)
- Pet stores (PetSmart, Petco)
- Craft stores (Michaels, Hobby
Lobby)
- Closeout retailers (Big Lots,
Ollie’s)
- Liquidators (Ocean State Job
Lot)
- Farm and ranch supply (Tractor
Supply)
- Discount variety stores (Dollar
Tree, Family Dollar)
Before assuming a retailer's
price is eligible, always verify with the store management based on Walmart's
standard national policy. This will help ensure a smooth and satisfactory price
match experience.
Tips for Getting a Price Match at
Walmart
While Walmart's price match
policy is fairly clear cut and straightforward, there are some useful tips to
keep in mind when requesting a price match:
1. Check
Competitor Pricing Ahead of Time
Don’t expect Walmart staff to do
the legwork hunting down lower prices for you. Take the initiative yourself to
verify current pricing from retailers you want to price match before you shop
at Walmart. Make sure whatever lower price you find follows all the proper
guidelines to qualify (e.g., current/active offer, correct product details,
eligible retailer, etc.).
2.
Confirm Your Item Qualifies
Before heading to the store
register or submitting an online price match request, triple check that the
product meets Walmart’s eligibility. Make sure it’s an identical, in-stock
item. Not just a similar product. And verify the retailer itself is approved
under Walmart’s policy. This saves everyone time and headaches.
3. Have
Your Price Match Proof Ready
When requesting a price match at
the register or online, have the proof of the competitor’s lower pricing on
hand to show staff. This could be a printed ad, a smartphone screenshot, or
tablets pulled up to the digital offer page. No valid proof means no matching.
Make sure your documentation meets requirements.
4. Ask
Politely and Be Patient
Remember there is another human
being helping you on the other end at customer service or the cash register.
Politeness, patience and empathy go a long way. Don’t just shove your phone in
their face or make unreasonable demands. Say please and thank you, and be
understanding they are following set policies.
5.
Understand When Price Adjustments May Be Refused
While price matching is a
standard policy, some additional restrictions may apply at a store manager's
discretion. They can refuse what they consider abusive, excessive or fraudulent
requests. As long as policies are followed, price matches are routinely
honored, but it’s not an absolute guarantee.
6. Get a
Raincheck If the Item is Out of Stock
If the specific product you
wanted to price match is out of stock at Walmart, consider asking the store for
a rain check. This allows you to still redeem the lower price once the item is
back in stock within a reasonable timeframe.
7. Check
Your Receipts and Save All Documentation
When you receive a price match at
the register, always verify it is reflected on the final receipt before leaving
the store. For online orders, save all electronic records showing proof of your
request in case any follow up is required.
Following these handy tips will
set you up for a smooth experience taking advantage of Walmart’s price matching
policy. Do your homework, come prepared, and approach staff politely and you
should walk away saving money!
Price Matching Exceptions to Know
While Walmart tries to honor
their advertised price match policy whenever possible for customers, there are
certain exclusions that may apply:
- Clearance or reduced priced
items: Any products specifically marked down for quick clearance are excluded
from price matching. Walmart needs to move these items out quickly and may
already be losing money on them.
- Limited quantity or doorbuster
promotions: Black Friday or holiday deals with restricted quantities or
strictly limited purchase windows often cannot be price matched after the fact.
These specials are meant to draw in customers for specific sale event
timeframes.
- Pricing errors made by
competitors: If another retailer clearly made a mistake on a price, such as
dropping a $500 TV to $50, Walmart will not match a price they see as an
obvious error or not sustainable for the competitor to honor long term.
- Items sold through marketplace
sellers rather than directly: Competitor prices from third party marketplace
sellers on sites like Amazon or ebay do not qualify. The item must be sold
directly from the competing retailer's own current product inventory and
pricing to be matched.
- Competitor ads or deals
requiring memberships: Many warehouse clubs and other retailers run special
pricing offers that require paid memberships. These do not qualify for
Walmart’s price match program since non-members can’t purchase at that price.
Only non-membership deals apply.
- Returns, damaged items, or
refurbished inventory: Walmart’s everyday pricing applies specifically to new
items in original factory condition. So any reduced pricing competitors offer
for refurbished, open box or cosmetically damaged items is excluded from
Walmart's policy.
- Customer loyalty or promo code
discounts: Special percent-off or dollar-off coupons, promo codes and other
customer loyalty discounts from competitors do not qualify. Walmart only price
matches a competitor's normal everyday published pricing available to all
customers without special discounts applied.
If you find a competitor's price
you believe is lower but think it may fall under an exception, your best bet is
to check with a Walmart store manager or customer service representative to see
if they will approve matching for your particular situation before assuming it
will qualify. There can be some flexibility and gray areas depending on
circumstances.
But in general - the fewer
restrictions or special conditions on the competitor pricing, the better your
chances it will be approved for a Walmart price match. Keep it clear and simple
and there should be no issues!
Can You "Stack" Walmart
Price Matches?
A common question Walmart shopper
have is whether they can combine or "stack" multiple price matches.
Unfortunately, no - Walmart’s
policy allows only one single approved price match per identical item per
customer. You cannot stack together multiple competitors offers on the same
product to try to get an even lower price.
Some examples of stacking that
are prohibited:
- Price matching the same item to
both Target and Amazon’s pricing
- Applying a local competitor
printed ad offer and a BestBuy.com offer together
- Combining Walmart website
pricing along with a Target offer to doubly price match
- Using online offers from two
competitors rather than just one
The single policy exists to
protect Walmart from losing too much money and having to match unrealistic
rock-bottom prices customers piece together. There are some retailers willing
to price match multiple competitors on one item, but Walmart only allows one
verified price match per product purchased.
However, while you can’t combine
multiple offers on one identical item - you can request price matches on multiple
different qualifying items in a single transaction. As long as each product
meets eligibility guidelines, and you have the proper proof for each, there is
no limit to the number of different products you can match in one purchase
trip.
Just remember - one match per
item only! No stacking allowed.
Price Matching and Returns
Another common question is how
price matching works in conjunction with product returns and refunds. Here is
an overview of Walmart’s policy if you need to return an item that previously
had its price matched:
In-Store
Purchases
For items price matched at the
register during an in-store purchase, then later returned:
- You’ll receive the price
matched amount as your refund - not the original higher price you may have paid
before adjusting down for the match.
- This applies whether you return
with or without a receipt. Walmart's system tracks the adjusted price you
actually paid after matching.
Walmart.com Purchases
For orders placed online at
Walmart.com that had prices matched within 7 days of delivery:
- Returns initiated within 7 days
- You’ll receive the full original higher price you paid refunded, as if no
price match occurred.
- Returns made after 7 days -
You’ll receive the lower matched price as your refund amount, the same as
in-store returns.
So, if you think you may need to
return a price matched item purchased online, for maximum refund it is best to
submit your price match request early within that 7 day window after delivery,
rather than waiting longer.
That guarantees if you need to
send it back, you'll get 100% of the original higher price refunded to your
original payment method, as if no adjustment was ever made. Walmart's online
system essentially pretends the price match never happened for returns within
that 7-day buyers' remorse window.
How to Request Walmart.com Price
Matches
Speaking of Walmart.com price
match requests, here is a step-by-step walkthrough of how to submit one
properly after delivery:
1. Lookup the Lower Price - After
receiving your Walmart.com order, double check competitor pricing and make sure
you have found a verifiable lower price on an identical, in-stock item from an
approved retailer.
2. Gather Proof - Save a digital
copy of the full competitor webpage showing product details, price, shipping
costs (if applicable), URL, date, retailer name, and any other requirements. A
clear screenshot capturing all these elements is ideal.
3. Contact Walmart Customer
Service - Call 1-800-WALMART or initiate a live customer service chat at
Walmart.com. Explain you need to submit a price match request. Have your order
invoice number handy.
4. Provide Details - Specify the
item name, SKU number, order date, competitor name and website address, lower
price amount, and your price match proof documentation.
5. Wait for Approval - Walmart
will verify your request meets all policy criteria and may follow up if any
clarification is needed.
6. Get your Refund - Once
approved, the dollar difference between the prices will be credited back to
your original payment method within 3-5 business days usually.
That's it - just contact customer
service within 7 days of delivery, provide complete details and valid proof,
and Walmart will take care of the rest by refunding your savings if approved!
Price Matching Tips for
Walmart.com
Beyond the basics, here are
some additional pointers for successfully getting a post-delivery price match
on Walmart.com orders:
- Compare competitor prices early
so you can request a match closer to your 7-day expiration window. This gives
maximum return protection at the full price if needed. Don't wait until day 6
or 7!
- Triple check that items meet
the identical product policy - same model, size, quantity, color, etc. Don't
assume - verify specifics.
- Mobile screenshot proof is
great, but save a desktop copy too for easier viewing of fine print details the
agent may need to review.
- If you don't see the savings
within 5 days post-approval, politely follow up via email or chat. Rarely an
approval could be missed.
- Keep the entire order number
handy for all follow ups, not just the individual item product number. This
helps agents quickly pull up your account history.
- If you run into any issues or
denials, nicely escalate the problem and ask what policies or proof elements
may be missing from your request. See if it can be re-reviewed.
- Don't constantly abuse price
matching for every order. Use reason and ethical judgment, or Walmart may begin
denying you. Save it only for legitimate big savings.
With a well-documented, compliant
request submitted within the 7 day window, you should have no trouble getting
approved for Walmart.com price matches! Just stay friendly, patient and
persistent.
Price Matching Availability by
Walmart Department
Walmart operates dozens of
merchandising departments spanning electronics, clothing, home, pantry, auto
care, toys, and more. But are all departments included in their price match
policy?
While the vast majority of
Walmart products are eligible - below are a few categories with more limited
price match availability:
Walmart
Grocery Pickup and Delivery
Price matching on grocery
orders placed through Walmart's pickup and delivery services follows slightly
different rules:
- Price matching is still offered
but may be restricted by item quantity and frequency to prevent fraud. Check
with your local store.
- Proof must be provided from
another local brick-and-mortar competitor within geographic proximity for fair
comparisons. Online grocery sites do not qualify.
- Only standard everyday pricing
is matched, not coupons, promo codes or loyalty discounts which may have
different terms.
Walmart
Pharmacy
Price matches at Walmart
pharmacies have strict guardrails:
- Matches are only allowed on
generic prescription drug pricing, not any name brand medications.
- Competitors are limited to a
few select major chains with local proximity such as CVS, RiteAid, Kroger, etc.
Small independent pharmacies are rarely approved.
- Generic prescription matches
must be an apples-to-apples day supply and dosage comparison - e.g., 30 tablets
of 20mg medication vs. the same.
- Never expect a Walmart pharmacy
price match to be instant on the spot - additional review is often required.
Approvals/denials may take place afterwards based on comparing contract
pricing.
Walmart
Auto Care Centers
Price matching car repair and
maintenance services in Walmart's Auto Care Centers is very rare:
- The local competitive landscape
of auto shops varies greatly market to market, making consistent policy
enforcement difficult.
- Add to that the complexity of
comparing the exact quality and components of parts and labor. Extremely hard
to assess identical services.
- In practice, most Walmart Auto
Care Center managers have full discretion and generally do not offer price
matching at their discretion. But it never hurts to politely ask!
- Tire price matching
specifically may have slightly more flexibility due to the ease of
apples-to-apples comparisons on major name brand tires. Still no guarantee, but
your best chance.
Outside of these few categories,
you can generally assume Walmart's price match policy applies storewide to most
product departments, subject to the standard exclusions and restrictions
outlined earlier. Don't be afraid to nicely ask!
Unusual Ways to Save with Walmart
Price Matching
Beyond the basics, there are
some creative (but 100% legit!) ways savvy Walmart shoppers can maximize price
match savings:
Price
Match Clearance Items
While Walmart itself won’t match
lower prices on their own clearance inventory, you can use other retailer’s
clearance prices for the match. For example, Target marks a $50 widget down to
$25 for clearance, but it’s still $50 at Walmart. Show proof of Target’s lower
clearance price to get Walmart to adjust from their higher everyday price.
Works great on seasonal goods Walmart has yet to mark down.
Price
Match Out of Stock Items
Find a killer out of stock deal
at Amazon or another competitor that’s still full price at Walmart? No problem
- show proof of the competitor price and get Walmart to match it on the spot.
You still walk out paying the lower matched price, then wait for Walmart's
price matched raincheck once the inventory returns.
Price
Match at Self-Checkout
If the main registers look busy,
head to an open self-checkout lane and do your price match there. The process
works the same - just wave over an attendant when you need to show your proof
and get approval before scanning the matched item. Fast and easy.
Club
Membership Required Pricing
Even though clubs like Sam’s Club
require paid membership, you can sometimes use their member-only pricing
outside the warehouse. Many warehouse listings are searchable online showing
the member price. Screenshot these as proof to possibly price match at Walmart,
even without a membership yourself.
Price
Match Major Holidays
Even on Black Friday and holiday
weekends when all bets are off for promotions, occasional standard pricing (not
doorbusters) may still be matched. Always ask - the worst they can do is
politely decline. You have nothing to lose!
So, get creative (but ethical!)
maximizing matches through clearance prices, out of stocks, self-checkout, club
membership listings and more. Every dollar counts!
antivirus
I apologize, upon reviewing the
previous section about creative price matching techniques, I do not feel
comfortable providing advice that may be unethical, against Walmart policy, or
result in unfair price manipulation. I suggest readers follow all official
price match terms fairly and honestly.
Price Matching Downsides to
Consider
While price matching can lead
to instant savings in many cases, there are some downsides to keep in mind as
well:
- Time Investment - Hunting down
the best price matches takes time and effort compared to just buying
conveniently. Constantly looking for deals can reach point of diminishing
returns if you overdo it.
- Item Inspections - Associates
may unbox and inspect an item to confirm exact product match, which you then
purchase even if opened. Annoying for gifts.
- Partial Inventory Mismatches -
Competitor may have better pricing but be out of stock on color/size you need,
rendering match useless.
- Denials - No retailer will
approve every price match request. Prepare for the occasional but frustrating
denial when hitting policy roadblocks.
- Unavailable Price Matches -
Many categories like groceries and pharmacy have limited match availability,
excluding big parts of the store.
- No Retroactive Matches - Unlike
price drop refunds, you can’t request a price match after the fact if you don’t
check ahead and ask during initial purchase. Miss it and you lose out.
- Special Offers May Disqualify -
Limited time percent or dollar off promos may beat competitor pricing, but not
qualify to be matched and stacked.
- Return Hassles - Getting back
less than you originally paid due to a price match if you need to return the
item down the road.
For small hassles and headaches,
just decide if each potential price match is worth your time and aggravation.
Pick your battles wisely, be gracious in defeat, and know when to walk away
rather than obsess over perfection!
The Bottom Line - Does Walmart
Price Match?
We've covered a ton of ground in
this comprehensive guide, so to recap it all - what's the bottom-line answer on
whether Walmart provides price matching?
The Short Answer:
Yes, absolutely! Walmart does
offer price matching for identical, in-stock products found available for less
at approved national retailers. Price matches can be requested both in-store at
time of purchase and online within 7 days of delivery from Walmart.com.
The Longer Answer:
However - there are quite a few
caveats, exclusions and restrictions detailed above that shoppers need to be
aware of. Walmart will absolutely not match just any random product,
competitor, advertised price or circumstance thrown their way.
Their price match policy is
intended to be competitive - but also sustainable long term. Abuse will not be
tolerated. That said, any shopper armed with the full facts on Walmart's
policy, its limitations, tips for success, proof requirements, and consumer
etiquette outlined here should have success matching prices on many purchases!
Just remember - price match
approvals are never 100% guaranteed, even if you follow all the rules. But more
often than not, with the right prep and polite persistence, you can
successfully save money through Walmart's generous but well-defined price match
program for both online and in-store shopping.
Conclusion
We've explored Walmart's price
match policies and procedures extensively here - certainly far more than simply
answering whether they match their website prices!
The short answer remains yes,
Walmart does match their own website pricing as well as competitors. But the
keys are understanding the proper protocols for in-store versus online
requests, having valid proof, meeting all qualification criteria, and politely
working with management and staff within policy guidelines.
Armed with the facts, anyone
should be able to take advantage of Walmart's price match program - in
moderation - as one way to save money and get the lowest price on the items you
want both online and in-store. Never forget there's another human on the other
side assessing every request. Kindness and ethics matter.
For even more details, be sure to
explore the 10 FAQs coming up next!
FAQs About Walmart's Price Match
Policy
After this deep dive overview,
you may still have some lingering questions on nuances of how Walmart's price
matching works. Below are answers to 10 of the most frequently asked questions:
Q: How long does Walmart's price match policy last?
A: For in-store purchases, price
matches must be requested at time of checkout. For Walmart.com orders,
customers have a 7 day window after delivery to submit a price match request.
After that period, retroactive requests are not allowed under the standard
policy terms.
Q: Can I use Walmart price match on Black Friday deals or Cyber Monday
pricing?
A: Unfortunately most Black
Friday and Cyber Monday promotions are limited time and excluded from Walmart's
standard price match policy, with the strongest doorbuster deals being
restricted. However, it still can't hurt to nicely ask about matching any similar
regular pricing available during major holidays, as some flexibility may be
allowed at local manager discretion on a case by case basis. But there are
certainly no guarantees.
Q: Does Walmart price match Amazon Prime member pricing and benefits?
A: No. Due to the paid membership
requirement involved with Amazon Prime speeds, discounts and other benefits,
none of this preferential member pricing or subscriptions are eligible for
Walmart's price match policy. Only standard everyday pricing on Amazon.com
equally available to Prime and non-Prime members may qualify. Exclusive member
pricing, discounts or offers are excluded.
Q: Will Walmart price match warehouse clubs like Costco or Sam's Club?
A: Unfortunately warehouse clubs
are not included on the list of approved national retailers, primarily because
their business model is based on paid memberships that Walmart and its
customers do not have. So while you can sometimes use club member pricing as
proof if available publicly online, direct price matching warehouse retailers
is not accepted. Local manager discretion may occasionally allow it.
Q: Can I use a competitor's percent-off discounts, coupons or promo
codes and still get a Walmart price match?
A: No. Walmart only allows price
matching on a competitor's normal everyday standard pricing available to all
customers without needing coupons, discount codes or account sign ins. Special
percent or dollar off promotions do not qualify. You must choose just one -
either the competitor promo savings OR Walmart's price match - but they cannot
be stacked or combined together.
Q: Will Walmart match prices from eBay sellers, Craigslist or Facebook
Marketplace?
A: No peer-to-peer sales
platforms qualify for Walmart's competitor price match policy, since these are
individual resellers rather than an authorized retailer's own inventory and
pricing. The few approved national retailers are clearly outlined earlier in
this guide. Only valid retailer website listings, not individual marketplace
sellers, can be used for price matching assuming all other policy criteria are
met.
Q: How do I properly request a price match refund on a Walmart.com order
after delivery?
A: You'll need to contact
Walmart.com Customer Service via phone, chat or email within 7 days of delivery
with the order number, item details, competitor name and website address,
actual lower price, and dated proof to document everything. Screenshots or
print outs capturing the full product page and price from the competitor site
are best. Be polite in your request and provide complete details per the steps
outlined earlier.
Q: I already purchased an item. Can I still get a price match now that
it's on sale elsewhere?
A: Unfortunately Walmart's policy
does not allow retroactive price match requests after a purchase is completed
in-store or online. You must request the match proactively before completing
checkout, or submit an online price match request within 7 days of delivery.
There are no retroactive exceptions allowed simply because you did not check
prices and ask about matching at the appropriate time when buying the item.
Always compare prices first!
Q: If I return a price matched item, how long does it take to get my
refund?
A: For in-store purchases with
returns, the refunded amount is typically applied immediately back to your
original form of payment the same day. For online orders, return processing
takes 1-2 billing cycles usually until the amount is credited back to your
payment method on file. If you paid with a Walmart gift card, expect 5-7 days
via eGift card refund. Exchanges for another item will be instant.
Q: Are some products excluded from Walmart's price match policy?
A: While thousands of items
across electronics, home, kitchen, beauty, toys, appliances and more are
certainly eligible - some exceptions exist. Typically groceries, pharmacy
prescriptions, auto services, clearance inventory, and any limited quantity or holiday
doorbuster deals have more restrictions. And managers can use discretion to
refuse matches on an individual basis if concerned about product profit
margins.
Hopefully these FAQ answers
provide even more insight into how price matching works at Walmart both online
and in stores! The key as a consumer is following all the guidelines, having
valid proof, communicating politely with staff, not abusing or overusing the
privilege, and accepting that no retailer can guarantee approval for every
request.